Public consultation feedback is invited by 28 July 2026 on the Issues Paper on customers receiving value from insurance products.
Following consultation in 2024, the IAIS has now published its Application Paper on fair treatment of a wide range of consumers.
The Application Paper supports supervisors’ implementation of ICP 19 (Conduct of Business) to secure fair treatment for a wide range of consumers.
Following consultation between March and June 2024, the IAIS has now published its Application Paper on supervising diversity, equity and inclusion – the governance, risk management and culture perspective.
Full details on the paper, the public consultation comments received and the IAIS’ responses are available on this page.
The IAIS is continuing to review public consultation comments received more recently on the draft Application Paper on how to achieve fair treatment for diverse consumers and anticipates publishing the final paper in mid-2025.
The IAIS’ work on diversity, equity and inclusion will form part of discussions at the IAIS Annual Conference 2024 on 5-6 December in Cape Town, South Africa.
This is an un-official Spanish translation of the stocktake report that was originally published in December 2022.
