Application Paper on fair treatment of a wide range of consumers
The Application Paper supports supervisors’ implementation of ICP 19 (Conduct of Business) to secure fair treatment for a wide range of consumers.
The Application Paper supports supervisors’ implementation of ICP 19 (Conduct of Business) to secure fair treatment for a wide range of consumers.
The paper was finalised following public consultation in early 2025, and reinforces the importance of the Insurance Core Principles (ICPs), outlining how existing expectations around governance and conduct remain essential considerations for supervisors and insurers using AI.
The Application Paper reinforces the importance of the Insurance Core Principles (ICPs), outlining how existing expectations around governance and conduct remain essential considerations for insurers using artificial intelligence.
Public consultation feedback is invited by 29 September 2025. The paper includes objectives and a toolkit to promote insurance sector operational resilience.
The Application Paper provides a high-level framework together with practical examples to meet the Insurance Core Principles related to operational resilience.
The IAIS invites feedback on the review of the Individual Insurer Monitoring (IIM) assessment methodology, a key component of the Global Monitoring Exercise under the Holistic Framework for assessing and mitigating systemic risk in the insurance sector. Stakeholder input will inform its next application cycle (2026–2028).
