IAIS publishes Application Paper on fair treatment of a wide range of consumers
Following consultation in 2024, the IAIS has now published its Application Paper on fair treatment of a wide range of consumers.
7 Jul 2025
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7 Jul 2025
Application Paper on fair treatment of a wide range of consumers
The Application Paper supports supervisors’ implementation of ICP 19 (Conduct of Business) to secure fair treatment for a wide range of consumers.
1 Jul 2025
Public consultation on draft Application Paper on operational resilience objectives and toolkit
Public consultation feedback is invited by 29 September 2025. The paper includes objectives and a toolkit to promote insurance sector operational resilience.
25 Nov 2024
IAIS publishes Application Paper on supervising diversity, equity and inclusion – the governance, risk management and culture perspective
Following consultation between March and June 2024, the IAIS has now published its Application Paper on supervising diversity, equity and inclusion – the governance, risk management and culture perspective.
Full details on the paper, the public consultation comments received and the IAIS’ responses are available on this page.
The IAIS is continuing to review public consultation comments received more recently on the draft Application Paper on how to achieve fair treatment for diverse consumers and anticipates publishing the final paper in mid-2025.
The IAIS’ work on diversity, equity and inclusion will form part of discussions at the IAIS Annual Conference 2024 on 5-6 December in Cape Town, South Africa.
25 Nov 2024
Public consultation of Application Paper on supervising diversity, equity and inclusion – the governance, risk management and culture perspective
Public consultation feedback is invited by 14 June 2024 on an application paper on the significance of DEI to insurers’ corporate governance (ICP 7), risk management (ICP 8) and corporate culture.